Opening from December 2020 in Clermont-Ferrand
We are looking for a Hosting Manager (F H)
THE CONCEPT
www.lemagnetic.com
In December 2020, the SOGEPAR Group opens Le Magnetic in the heart of Clermont-Ferrand business district.
The Magnetic offers a 360 ° offer with a 4-star hotel AIDEN by Best Western @ Clermont-Ferrand of 85 rooms, 4 seminar rooms and a fitness area. It also has a Le Magnetic bar & restaurant, a coworking space, as well as a Pop Up Store offering local designer products. This resolutely modern and contemporary establishment is anchored in the heart of the city of Clermont-Ferrand where authenticity, dynamism and well-being forge a unique character.
YOU ARE THE ACCOMMODATION MANAGER
IDEAL FOR THIS HOTEL ?
Under the direction of the director of the establishment, your missions will be as follows:
• Ensure respect for the values of the hotel and its brand image
• Compliance with standards related to the establishment's brand
• Provide each customer with a personalized and warm welcome to develop loyalty
• Contribute, through all of these tasks, to the well-being of the client during his stay
• Manage, supervise and motivate a team of about 6 collaborators to offer a quality service
• Manage work schedules while respecting the legislation
• Manage the floor service (internal or external) and guarantee the quality of our rooms
• Ensure the perfect operational management of our rooms and seminar room in collaboration with the sales department
• Optimize income management in connection with the base camp
• Be responsible for the quality of our services and services
• Pilot the e-reputation and implement corrective actions if necessary
• Contribute to the development of turnover and occupancy rate
• Optimize and implement sales techniques in order to contribute to the development of other services
• Ensure good management and monitoring of customer satisfaction
• Guarantee the application and respect of legislation (standards, social, etc.)
The position implies an excellent presentation, rigor, autonomy, sense of organization and a taste for challenge. Recognized for your leadership and your sense of detail, you know how to supervise a team. You are a contact person and in the field, endowed with excellent customer relations and a certain commercial flair. A true manager, you have solid knowledge in management and reporting.
Fixed-rate framework & remuneration according to profile
Join the AIDEN by Best Western Clermont-Ferrand hotel,
it means integrating the Sogepar Group.
For 40 years, the Sogepar family group has established itself in the hotel industry, today it has 25 hotels spread across France and is preparing for three new openings with innovative concepts and local lifestyle. the next three years.
Sogepar is characterized by fundamental values:
Family spirit where everyone finds their place with team building sessions (seminars, "sogegones") allowing effective team cohesion and encouraged internal mobility.
The profession passion developed by regular training allowing a permanent increase in skills. In particular, the “Cursus Talents” training, specific to the Group, develops over a year the skills of ambitious employees aspiring to become exceptional managers.
Innovation allowing everyone to bring their “plus”, to express their originality, in particular through “Happy Attitude” events to make the customer experience an unforgettable emotion.
Commitment rewarded throughout the year with variable compensation for a motivated team.
The confidence, who says confidence, says autonomy. Mutual trust is built on solid foundations such as the spirit of benevolence and encouragement.
Sogepar's will : Surround yourself with responsible management teams supported by business experts (Revenue management, sales, HR, marketing and communication) and an Operations department always attentive to their needs.
The Sogepar Spirit: Meet and share experiences at conventions organized in France or abroad.